Customer Satisfaction Survey

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    Email (required):
    Company :
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    QUESTIONNAIRE
    Kindly click on the small circle indicating your level of satisfaction using the following rating scale:
    1 - Excellent
    2 - Very Satisfactory
    3 - Satisfactory
    4 - Needs Improvement
    5 - Poor

         Section 1 - How do you rate us?

    CRITERIA RATING
    1. Product Quality
     
    Heaters
    12345
    Steam Generators
    12345
    Controls
    12345
    Sauna Accessories
    12345
    Sauna Rooms
    12345
    2. Quality Service
          Response Time to Emails
    		 12345
          Response Time to Complains
    		 12345
          Response Time to Technical Inquiries
    		 12345
    		 
    3. Sales Servicing
    		  
          Easy Ordering Process
    		 12345
          Timeliness of the invoice
    		 12345
    		 
    4. Delivery of Products & Services
    		  
          Production lead time
    		 12345
          Accuracy of Delivered Quantity
    		 12345
    		 
    5. Pricing Structure / Scheme
    		  
          Price Competitiveness
    		 12345