Customer Satisfaction Survey

    Name (required):
    Email (required):
    Company :
    Country (required):
    QUESTIONNAIRE
    Kindly click on the small circle indicating your level of satisfaction using the following rating scale:
    1 - Excellent
    2 - Very Satisfactory
    3 - Satisfactory
    4 - Needs Improvement
    5 - Poor

         Section 1 - How do you rate us?

    CRITERIA RATING
    1. Product Quality
     
    Heaters
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    Steam Generators
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    Controls
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    Sauna Accessories
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    Sauna Rooms
    12345
    2. Quality Service
          Response Time to Emails
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          Response Time to Complains
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          Response Time to Technical Inquiries
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    3. Sales Servicing
     
          Easy Ordering Process
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          Timeliness of the invoice
    12345
     
    4. Delivery of Products & Services
     
          Production lead time
    12345
          Accuracy of Delivered Quantity
    12345
     
    5. Pricing Structure / Scheme
     
          Price Competitiveness
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